Answer, screen and forward phone calls, providing information, taking messages and describe detailed information regarding the Kroc Facility. Public relations Possessed CPR and first aid certifications. Solve customer questions and concerns with professionalism. Help attract and retain members by providing exceptional customer service and maintaining a friendly, positive, and professional image. Maintained cleanliness and organization of the front desk area, including the Fit Bar. Answered and directed customer inquiries regarding travel directions, shopping, dining and entertainment recommendations. -handling money Used a positive attitude to be friendly and approachable. Manage Inventory associated with room availability. Checked members in on computer Assigned games on racquetball courts Answered multiple telephone lines Maintained whirlpools in locker rooms Friendly, Greeted membersFolded towelsMade smoothiesWorked with a cash registerRacked WeightsCleaned locker roomsAnd closed gym (lock doors, and kept tidy). These are just some of the skills you'll need as a Front Desk Attendant Handle over 20 customer transactions per day. Answer phones, direct calls to the appropriate person and remain in contract with the shift supervisor as needed. As such, one of their primary roles is to greet them with a warm smile and a professional demeanor before determining the reason for their visit and directing them accordingly. Deliver ultimate guest service, open doors and greet guest coming and going. Maintain clean and safe environment, Greet members and answer questions about the facility Performed clerical and administrative tasks such as membership sales, program registrations, daily deposit reconciliation, and filing/archiving records. Managed new and existing customer relationships by providing excellent customer service, including reservation management and customer issue resolution. Post charges, such those for rooms, food, liquor, or telephone calls to the invoices. Hotel or office backgrounds are preferred. Provided good communication skills with potential members and current members. Front desk, answering phones, greeting customers and taking orders, cashier, hosting and closing. Provide guest services as well as concierge services. Improve Service Desk and IT support processes and service functions. Answering Phones Performed all basic transactions of membership sales, billing changes, and membership cancellations. Coordinated with staff members in organizing special events and outings to meet customer specifications. Provide exceptional customer service to CSUC students for various recreational needs Front desk staff must be well versed in all programs and services provided at their facility and are responsible for providing unparalleled customer care throughout their responsibilities. delivered requested items to guest rooms. Receive and process messages Managed the registration process, while handling guest check-in and check-outs. Managed front desk while maintaining a friendly and outgoing attitude when greeting guests. Keep your resume in top shape by following the advice listed below. Handled all incoming calls as well as read emails daily and keep up to date on all communications. Applicants who have a positive attitude, love helping others, and are able to follow instructions make strong candidates for this position. Answered incoming telephone calls and dispatched them appropriately. 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